We need your help!

We are implementing some new measures to take precautions against Covid-19 (coronavirus). One of the things we need your help with is minimising the risk of transmission in the waiting room. For this reason, we would like to ask all clients to report to reception when they arrive and then wait in their car. The vet or nurse will collect you from the car park when they are ready to see you and ask you to use hand sanitizer on the way in. Owners who don’t arrive by car will still be able to wait in the waiting room. We hope that reducing the number of people in the waiting room will reduce the risk of transmission should anyone be unknowingly carrying the virus.

We would also ask that anyone displaying symptoms of coronavirus, or who has recently returned from a high-risk country or had contact with a high-risk individual, reschedule their appointment unless it is a true emergency – give us a call if you are unsure as we may be able to help over the phone.

Thank you very much for your understanding and cooperation, we hope these measures will not be necessary for long and we’ll have you back in the waiting room for a chat soon! Feel free to post a “car selfie” on our Facebook page while you wait!